Returns & Refunds
We want you to be 100% delighted with your purchase. We check all goods before despatch but, should there be any discrepancies, damage in transit, or if there are any other problems with your order please contact us immediately (on receipt of your order). If you've received a faulty or damaged item, please contact us for advice.
Returning unwanted items
Personalised items are made to order and as such we are unable to accept returns of unwanted items.
Statutory Rights
Our Returns Policy does not affect your statutory rights.
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- Standard Delivery: Free* (orders over £74.99) or £3.99 (orders £74.99 and under)
- Express Delivery*: £6.99
* Mainland UK, excluding Highlands & Islands.
See our delivery page for details and for international orders.
Alternative delivery methods can be selected during checkout.